Services
A live coordinator on the line at any hour, in English or Russian.
Medical emergencies do not wait for office hours. Our assistance desk is staffed around the clock by coordinators who can triage the case, request the right documents, involve the medical director and launch a mission the same night if the case demands it.
The desk also supports insurers and corporate clients with case management: cost containment, guarantees of payment, hospital selection and repatriation planning for members abroad.
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Call, message or use the browser call button on this site.
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The coordinator takes the case details and the patient's location.
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The medical director reviews the report and defines the plan.
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Options and prices are sent within hours.
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The mission is launched and tracked until completion.